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Privacy Policy

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Privacy Policy

The Privacy Policy is between you, the website user, and Access International GmbH, the owner and provider of this website. Access International GmbH takes the protection of your data very seriously. This Data Protection Declaration applies to our use of all data that we collect in connection with your use of the website and our services, or that you make available to us.

Please read this policy carefully.


Definitions and Interpretation

  1. In this Data Protection Policy the following definitions are used:

Data: All information that you share with Access International GmbH through the website. This definition, where applicable, includes the definitions in Data Protection Laws.

Data Protection Laws: Any applicable law in relation to the processing of personal data, including, but not limited to, Directive 96/46/EC (Data Protection Directive) and the GDPR, as well as all national implementing laws, regulations and secondary legislation, as long as the GDPR is effective in Germany;

GDPR: the General Data Protection Regulation (EU) 2016/679;

Access International GmbH, we or us: Access International GmbH, Schlüterstraße 37, 10629 Berlin. User or you; Every third party that accesses the website or uses a service provided by Access International GmbH and is neither (i) employed by Access International GmbH and acts within the scope of their employment, nor (ii) acting as an advisor or otherwise providing services to Access International GmbH and accesses the website in connection with the provision of such services; and

Website: The website, which you are currently using,, and sub-domains of the website, unless expressly prohibited by your own terms and conditions.

  1. In this Privacy Policy, the following applies, unless the context requires no other interpretation:

    1. The singular includes the plural and vice versa.

    2. References to sub-clauses, clauses, schedules or annexes refer to sub-clauses, clauses, schedules or annexes of this Privacy Policy.

    3. A reference to a person includes companies, government agencies, trusts and partnerships.

    4. "Include" means "include without restriction".

    5. A reference to a legal provision includes every amendment or addition.

    6. The headings and sub-headings are not part of this Privacy Policy.


Scope of this Privacy Policy

  1. This Privacy Policy only applies to actions of Access International GmbH and users in relation to this website. It does not extend to websites from which one can access this website, including, but not limited to, links we may provide to social media sites.

  2. For the purposes of the applicable Data Protection Laws, Access International GmbH is the "Data Protection Officer". This means that Access International GmbH determines for what purposes and in which ways your data will be processed.


Collected data

  1. We can collect data from you, including personal data:

    1. Name

    2. Contact information, such as email addresses and telephone numbers

    3. Financial information, such as credit and debit card numbers

    4. IP address (automatically recorded)

    5. Type and version of web browser (automatically recorded)

    6. Operating system (automatically recorded)

    7. A list of URLs starting with a referring site and the site you are going to (automatically recorded)

    8. Other personal information that the user uploads as part of the service


In any case according to this Privacy Policy.

How we collect data

  1. We collect data in the following ways:

    1. Data is made available to us by you; and

    2. Data is collected automatically.

Data that is made available to us by you.

  1. Access International GmbH collects your data in different ways, for example:

    1. When you contact us via our website, by post, by email or in other ways

    2. When you fill out surveys that we use for research purposes (although you are not obliged to answer these)

    3. When you make payments to us via our website or through other means

    4. When you decide to receive marketing materials from us

    5. When you use our services

In any case according to this Privacy Policy.

Data that is automatically recorded:

  1. In the instance that you access our website, your data will be automatically recorded, for example:

    1. We automatically collect some information upon your visit to the website. With the help of this information we can improve the content and navigation of the website. This includes your IP address, the date, time and frequency of access to the website, as well as the way in which you use and interact with the content of the website.

Our use of data

  1. Some or all of the data mentioned above is occasionally required by us in order to provide you with the best possible service and experience while using our website. In particular, data can be used by us for the following reasons:

    1. Internal records

    2. Improving our services

    3. Transmission of marketing materials by email that could be of interest to you

    4. Contact for market research purposes by post or email: This information can be used to adjust or update the website.

In any case according to this Privacy Policy.

  1. We may use your data for the purposes specified above, if we believe it is necessary for our legitimate interests. If you are not satisfied, you have the right to object in certain circumstances (see "Your Rights" below).

  2. For the delivery of direct marketing to you by email, we require your consent, whether through an opt-in or a soft opt-in:

    1. Soft opt-in consent is a specific type of consent that applies if you have previously worked with us (for example, when you ask us for more information about a particular service and we market similar services). For "soft opt-in" consent, we assume your consent is given, unless you unsubscribe.

    2. For other types of e-marketing, we require your expressed agreement. This means that you must take positive and affirmative action if you consent, for example, checking a checkbox provided by us.

    3. If you are not satisfied with our marketing approach, you have the right to withdraw your consent at any time. You can find information on withdrawing your consent in the section "Your Rights" below.

Who we share your data with

  1. We may pass on your data for the following reasons with the following groups of people:

    1. Our colleagues, representatives or professional advisors - for the provision of translation and localisation services for you and for obtaining professional advice

    2. Third party providers which offer services, for which the processing of personal data is necessary - as part of the provision of, for example, the third-party form builder used on the website

Protecting data

  1. We will take technical and organisational measures in order to protect your data. For example:

    1. We save your data on secure servers.

  2. The technical and organisational measures include measures taken to remedy a suspected data breach. If you suspect a misuse, loss of or unauthorized access to your data, please inform us immediately by contacting the following email address:

Data retention

  1. Unless a longer retention period is required or legally permitted, we will only save your data on our system for the time required to fulfil purposes outlined in this Privacy Policy, or until you request the deletion of your data.

  2. Even when we delete your data, it may remain on security or archiving media for legal, tax or administrative reasons.

Your Rights

  1. You have the following rights relating to your data:

    1. Right to information - the right (i) to request copies of information about you that we have saved up until that point, or (ii) to change, update or delete this information. If we provide you access to the information that we have about you, we will not charge you for this unless your request is "manifestly unfounded or exaggerated". To the extent permitted by law, we can decline your request. Should we decline your request, we will share the reasons why with you.

    2. Right to rectification - the right to rectify your data, if it is incorrect or incomplete.

    3. Erasure - the right to request the deletion of your data from our systems.

    4. Right to limit the usage of your data - the right to "suspend" or restrict the usage of your data by us.

    5. Right to transferability of data - the right, upon request, that we move, copy or transfer your data.

    6. Right to objection - the right to object to our usage of your data, even if we use it for our legitimate interests.

  2. In order to make requests to exercise one of your previously mentioned rights or to revoke your consent to the processing of your data (whereby the consent is our legal basis for processing your data), please contact us via this email address:

  3. If you are not satisfied with the treatment of a complaint regarding your data, you may be able to forward your complaint to the relevant data protection authority.

  4. It is important that the data we have saved about you is correct and up to date. Please keep us updated if your data changes at any point during the period in which we are storing it.

Transfers outside the European Economic Area

  1. Data that we collect from you may be stored, edited and transferred to countries outside the European Economic Area (EEA). This may be the case if, for example, one of our translators resides in a country outside the EEA or one of our other service providers is located in a similar manner.

  2. We will only transfer data outside the EEA if this corresponds to the Privacy Policy and the method of transfer offers sufficient protection in terms of your data, for example, through data transfer agreements in which the current standard contractual clauses of the European Comission have been included, or by logging in to the EU-US Privacy Shield Framework in the event that the organisation receiving your data is based in the United States of America.

  3. In order to ensure that your data has a sufficient level of protection, we have taken appropriate safety precautions and processes for third parties with whom we share your data. This will ensure that your data will be handled by third parties in accordance with the Data Protection Laws.

Links to other websites

  1. This website will occasionally contain links to other websites. We have no control over these websites and we are not responsible for the content of these websites. This Privacy Policy does not apply to your use of these websites. It is recommended that you read the privacy policies of the other websites before you use them.


  1. You may not transfer your rights from this Data Protection Policy to another person. We are entitled to transfer our rights under this policy if we believe that your rights are not affected.

  2. If a court or competent authority determines that a provision (or a part of a provision) of this Privacy Policy is invalid, unlawful or unenforceable, that provision or part-provision shall be deleted to the extent necessary, and its validity revoked. The enforceability of other provisions in this Privacy Policy will not be affected.

  3. Unless otherwise agreed, no delay, action or omission of a party in the exercise of any right or remedy shall be deemed as a waiver of this or any other right or remedy.

  4. This agreement is subject to German law and is designed accordingly.

  5. Access International GmbH reserves the right to change this Privacy Policy whenever we deem it necessary or if it is legally required. All changes will be published immediately on the website and it is assumed that you will have accepted the provisions of the Privacy Policy upon your first visit to our website or use of our services after the changes.

You can contact Access International GmbH by email at


29th August 2022

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